TERMS & CONDITIONS

SHIPPING POLICY

Delivery fee of HKD $100 will apply for orders under HKD $800, otherwise delivery fee is included.

 

All goods will be shipped within 3-4 working days upon payment confirmation. Slight delay may occur during Typhoon Signal No. 8 or above, Black Rainstorm warning or above, or due to delivery schedule of the courier company we employ.

 

Bespoke Alcohol & Beverages Limited ships merchandise to locations within Hong Kong but not including Restricted Areas, Outlying Islands (see list below for details), and OTHER INTERNATIONAL LOCATIONS. 

 

Restricted Areas and Outlying Islands includes:

Sha Tau Kok, Ta Kwu Ling, Man Kam To, Mai Po, Lok Ma Chau, Lo Wu, Po Toi, Tung Lung Chau, Grass Island, Crooked Island (Kat O), Tung Ping Chau, Mui Wo, Lamma Island, Peng Chau, Cheung Chau, Tai O

 

The Customer is requested to examine the goods immediately upon delivery for any deficiencies and/or damages. Claims (if any) must be lodged to us at (+852 2688 8602) at the time of delivery, otherwise we shall have the discretion to refuse your claim after delivery.

LEGAL NOTICE

It is illegal to sell alcohol to Hong Kong citizens that under the age of 18. By placing an order, the Customer shall confirm that he/she is 18 years old or above. The Customer shall ensure that no person would use his/her login to purchase any alcohol products.

PERSONAL DATA COLLECTION AND PRIVACY POLICY STATEMENT 

Bespoke Alcohol & Beverages Limited is committed to protecting the privacy, confidentiality and security of the personal information that the customer provided by complying with the requirement of the Personal Data (Privacy) Ordnance.